The security of the e-shop RouvalisWinery.gr is achieved by the following methods:

Customer identification
The codes used to identify you are two: the login code (username / email) and the personal password (password), which each time you enter them give you access with absolute security to your personal information.

The only person who has access to your information is you through the above codes and you are solely responsible for keeping secrets and hiding them from third parties.

In case of loss or leakage, you should immediately notify us, otherwise the RouvalisWinery.gr online store is not responsible for the use of the password by an unauthorized person.

For safety reasons, we recommend that you avoid using the same and easily detectable codes (e.g., date of birth). We also recommend that you use not only letters and numbers but also symbols to create a password.

Automatic Log out
If there is no activity for 20 minutes, it automatically disconnects from the members of the RouvalisWinery.gr online store unless the user has checked the “Save Data” option on login (so this time is extended to 5 days ).

Our company promotes all electronic transactions through a credit card in the Eurobank system. Your transaction takes place directly on the bank’s 128-bit encryption server secure server – the largest available today. This encrypts all of your personal information, including your credit card number, name and address, so they can not be read or changed when they are transferred to the Internet.

Our company NOT keeps and does not store your credit card details. You will need to re-enter your credit card details for each new order.
When ordering using your credit card, you may be asked to send us either a fax or email with a copy of your identity card and credit card. Our main purpose is to avoid using stolen credit cards and protecting their real owners. This information is required only when the card is first used.

All transactions you make through www.rouvaliswinery.gr are governed by International and European law governing e-commerce issues as well as by the Law on Consumer Protection (Law 2251/1994) which regulates issues related to electronic commerce distance sales.
We respect your personal data! All information we collect here is private and will not be sold, used, rented, disclosed or borrowed! If you have any questions, you can call us, or send us an email.

Ways of Payment

Πληρωμή για παράδοση στο σπίτι σας:
1. Cash on delivery
Payment to the courier courier driver upon receipt of your order.
2. With credit card
You can pay with your credit card.
The credit card payment process is covered by the most up-to-date security standards.
3.Wire transfer
You can deposit the money of your order into one of the following bank accounts.
Be sure to include your first name in the postage stamp:
B.C. EMPORIKI: ……. Number …. Full name
EUROBANK: GR ……. Number …. Full name
After depositing your money, please contact our company accountant to confirm the deposit or send the deposit receipt by fax to 26910-60380
The Bank Accounts that you can use for your deposits are: